Shipping Policy

Shipping Policy

Last updated: July 2nd, 2025

General Shipping Information

Vendor Now LLC ships exclusively within the United States. We partner with major carriers, including UPS, USPS, FedEx, OnTrac and DHL, to ensure reliable and efficient deliveries. In-store or in-person pickups are NOT available.

Order Processing & Handling Time

Orders are processed within 1-2 business days before being shipped. We operate 7 days a week, ensuring timely order fulfillment.

 

Processing times may experience delays during peak seasons, such as holidays and major sales events.

Shipping Costs & Methods

We offer both flat-rate shipping and free shipping, depending on the order.

 

Shipping rates vary by supplier and are calculated at checkout based on order details.

 

We do not charge additional fees for remote locations.

Estimated Delivery Times

  • Express Shipping: 2-4 business days
  • Standard Shipping: 4-14 business days
  • Economy Shipping: 7-20 business days

Tracking numbers are provided for all shipments.

Shipping Restrictions

We do not ship outside the United States at this time. Certain items may have specific shipping restrictions, which will be noted on the product page.

Lost, Stolen, or Damaged Packages

We provide insurance and coverage for lost or damaged packages. If your package is lost, stolen, or arrives damaged, please contact us immediately via:

 

We will assess the claim and provide a resolution, which may include a refund or replacement.

Order Modifications & Cancellations

Customers may modify or cancel their order before it has been shipped. Once an order has been shipped, a return process must be initiated for any changes.

 

Address verification occurs at checkout to minimize errors. If an incorrect address is provided, customers must contact us immediately through our Contact Form or email us at: support@vendor-now.com for further assistance.

Returns & Exchanges

Most items are eligible for return after they have been shipped. Some items do NOT qualify for return; these items will be marked on the product page.

 

Return shipping costs are covered by Vendor Now LLC unless otherwise specified.

 

Vendor Now LLC
support@vendor-now.com
6615 Grand Ave Unit #6180, Gurnee, IL 60031