Frequently Asked Questions

Last updated: Decemeber 3rd, 2025

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No

You do NOT need an account to checkout with Vendor Now. However, creating an account helps you keep track of your purchases, save shipping details, and share feedback through reviews.


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No

Vendor Now does not currently use AI. We believe that AI is mostly used as a marketing trend with limited benefits for our website. However, as it improves and we see it become truly useful, we will consider adding it to enhance your shopping experience.


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You will receive a tracking number once your order ships, allowing you to monitor your package and stay updated on its location.
Tracking options will be made available in account orders, it may take up to 15 minutes for tracking options to show up after fulfillment.


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You can cancel an order by navigating to the cancel order request form and filling it out. The order and confirmation number can be found on your receipt.

Any orders that have already been shipped can NOT be canceled and must be returned.


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You can visit our contact page, which is located in the top right of the page in our header or at the bottom of the page in our footer.


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You can return an order by navigating to our Return Portal and filling out our return form. The confirmation number is listed on your receipt, and the tracking number will be provided once your order has shipped.

Any unfulfilled orders that haven't been shipped can NOT be returned.

More information on returns can be found here.


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Shipping times vary per product and location but we strive to decrease shipping times as much as possible.

More information on shipping can be found here.


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We accept many forms of payments including:

Affirm, American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Venmo, Visa, Bitcoin, Ethereum, Cardano, Solana, Dogecoin, Shiba Inu, Hedera, and many other Cryptocurrencies.


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3-5 business days

Once your return is initiated and successfully processed, your refund will be on its way!
You can expect to see the funds back in your account within 3-5 business days, depending on your payment provider.


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We are an American e-commerce store, that aims to provide vendors and event planners with a spot to shop for all of the things they need to get their event started. Vendor Now provides a clean user interface that makes it easy to find what you are looking for, without unnecessary clutter getting in the way.


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Cryptocurrencies have proven to be a growing asset that millions use worldwide. For us it seems more expected to incorporate these payment methods, than it does innovative. This led to the decision of allowing the use of Crypto on Vendor now, making it easy to pay how you want.